My time at SoulCycle served as a transition while I navigated post-grad life, working towards both my professional and personal goals. At SoulCycle I practiced customer service while following the company’s mission of bringing soul to people. I worked closely with my co-workers, the management team, and the SoulCycle corporate team to ensure that the studio and staff held true to the company’s standards. More specifically, I was present and my authentic self when learning, asking for help, educating co-workers, and when providing knowledge to riders.
Front Desk Staff
As front desk staff I served as the liaison between the rider and the bike. I would greet riders, make conversation, help with bike set up and clean the studio.
Keyholder
I stepped up to a key holder after six months of being front desk staff. This role included opening and closing the studio, checking-in riders, and communicating with the management team and SoulCycle HR.
